Build Ready Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

​

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, contact us, or use our services.

​

By using our website or engaging with us, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

​

1. What information we collect

We may collect personal information that you provide directly to us, including:

• Full name

• Email address

• Phone number

• Property address or project location (if provided)

• Project details and requirements

• Any other information you submit via our forms, email, or phone calls

We may also collect limited technical information automatically, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on our website

• Referral source (how you found our website)

​

2. How we collect your information

We collect information when you:

• Fill out a contact form on our website

• Book a call or request a quote

• Email or call us directly

• Subscribe to updates (if applicable)

• Browse our website (via cookies and analytics tools)

​

3. Why we collect your information

We collect and use your personal information to:

• Respond to enquiries and provide requested information

• Deliver our services (including site assessments, design, and documentation support)

• Prepare proposals, quotes, and project documentation

• Communicate with you about your project

• Improve our website and user experience

• Comply with legal, regulatory, and professional obligations

​

4. Storage and security of personal information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

​

Your personal information may be stored electronically using secure systems and trusted third-party service providers. Access to personal information is limited to authorised personnel and contractors who require it to perform their duties.

​

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

​

5. Sharing and disclosure of information

We do not sell your personal information.

We may share your information with trusted third parties where required to deliver our services, such as:

• Surveyors, town planners, engineers, and other specialist consultants

• Builders or contractors (only where relevant and appropriate)

• IT, website hosting, and communication service providers

• Professional advisers (e.g., accountants, legal advisers)

• Government authorities, councils, or regulatory bodies (where required)

We will only share information that is necessary for the purpose of providing services or meeting legal obligations.

​

6. Cookies and analytics

Our website may use cookies and analytics tools to improve performance and understand how visitors use our website.

Cookies help us:

• Remember user preferences

• Improve website functionality

• Track website traffic and engagement

You can disable cookies through your browser settings, but some website features may not work properly.

​

7. Direct marketing

We may contact you with updates about our services if you have enquired with us or requested information.

You can opt out at any time by:

• Clicking “unsubscribe” (if included in an email), or

• Contacting us directly using the details below

​

8. Accessing or correcting your information

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate or outdated.

To do so, please contact us using the details below.

​

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing any personal information.

​

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

​

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Build Ready Australia
Email: info@buildreadyaustralia.com.au
Address: Suite 9, 214 Bay Street, Brighton, VIC, 3186